We hope your experience with 4Site Outdoors is a pleasant one and will result in you coming back often. Please don’t hesitate to contact us if you have questions or comments.

ORDERS

All orders placed with us are processed within 24 hours during regular business hours 8:00a.m. to 5:00 p.m.(MST) Monday through Friday, excluding holidays. Exception - Bite Shoe Orders take 2 to 4 business days to be shipped. Your credit card will not be charged until your order is shipped.

SHIPPING DESTINATIONS

Currently, 4 Site Outdoors only ships to destinations within the United States, including Alaska and Hawaii. We cannot ship to PO Box addresses. SHIPPING INCLUDED items are priced for 48 states only using UPS ground. Please make sure your shipping information is current, accurate and complete. You will be responsible for any additional shipping charges and service fees incurred due to bad information.

SHIPPING OPTIONS

We normally ship UPS ground (5-7 business days), unless other arrangements are requested such as USPS or Fed Ex. Fed Ex next day and second day delivery’s are shipped at additional cost. (There will be a $10 fee for Saturday delivery, if Saturday delivery is available in your area). Shipping options for Hawaii are 1-Day or 2-Day Fed Ex delivery. APO and FPO shipping is by USPS only.

Shipping estimates are calculated using the total predetermined weight of your order and the Zip Code of the ship-to address. Please note that these are only estimates and your actual shipping costs may be vary withing a few dollars due to final packaging dimensions. In the event that the actual shipping costs are higher than a few dollars, a sales representative will attempt to contact you for approval.

To request shipping arrangements other than UPS and find out the rates for these other shipping methods as it applies to your order, please email our Shipping Dept. at: service@4siteoutdoors.com

OUR SHIPPING PROCESS

When shipped UPS your order should arrive in 4 to 5 business days after leaving the warehouse. When shipped next day or second day through USPS or FedEx delivery your order will arrive to its destination the next day or second day after it has been processed through our warehouse (providing that the item is in-stock and there are no unforeseen complications). If an item is delayed, out-of-stock or discontinued you will be contacted immediately.

Orders placed after 12:00 p.m. MST may not be shipped until the next business day (Business days are Monday-Friday) providing that the product is in stock and that there are no other complications. Our warehouse does not ship on Saturday, Sunday or holidays.

CREDIT CARD PURCHASE WITH DIFFERENT SHIP/BILL ADDRESSES

To protect our customers against credit card fraud, we may need to contact you directly to verify your shipping address if it is different from the billing address on your credit card. This may cause a delay in shipping. If we are unable to verify that you authorized the purchase, the order will be cancelled.

To avoid delays because of different billing and shipping addresses, you can contact your credit card company by calling the 1-800 number listed on the back of your card. You can establish a delivery address that is separate from your billing address. We can then contact your credit card company directly without having to contact you.